we are an experiential travel company focused on creating trips that inspire. our mission is to give curious wanderers and seekers the chance to completely immerse themselves in the culture and learnings of their surroundings.
can i come solo or with friend or a partner?
both! solo travellers will immediately connect with the group under the warm stewardship of our mentor and friends will likewise have a great time connecting with the group.
if you're coming with a friend, and want to be roomed together, let us know in the rooming configuration box during the checkout. if you're coming with a partner (or someone you're close enough to share a double bed with), let us know at operations@aweventurer.com and we will contact you with further details.
what does trip confirmed mean?
we need to hit a minimum number of travellers to confirm the trip. We ask that you wait to book your flights until you receive email confirmation from us that the trip is confirmed.
what is your referral policy?
what is better than travelling solo? exploring, discovering and rejuvenating with a friend. Our referral program offers you the chance to refer a friend for 10% off the total cost of your trip.
what is your deposit, cancellation, and refund policy?
you can find all the nitty gritty details in section 6 of our terms and conditions.
what about COVID-19 restrictions?
we always monitor the border and health situation very closely. rest assured that if covid impacts the majority of travellers we will postpone to a later date. if that isn’t feasible, we will offer partial refunds. please note that the deposit is non-refundable.
what about Travel Insurance?
it is compulsory that all travellers have insurance. we will request the policy number in advance of the trip.
what do I need to know about Visas?
visa requirements vary based on each trip and it is each traveller’s responsibility to understand visa requirements. VFS global is a good resource: https://www.vfsglobal.com/en/individuals/index.html
what about flights?
flights to and from your destination are not included on our trips, however all transport from start to finish is included, which may include a domestic flight.
will I have downtime?
our days are pretty packed to ensure you get the most out of your time, there will be times where you will be able to explore the city yourself or stay in and have some downtime.
any further questions?
hit us up anytime at operations@aweventurer.com
community guidelines
In order to ensure we provide the best experience that brings travellers back home transformed, all travelers agree to the following traveler guidelines upon booking their trip:
BE OPEN MINDED
Travel can go wrong. We will do our best to control your experience, but just like when you travel yourself, sometimes hotels will have issues in the room and sometimes experiences will look and feel different to your expectations. Things work very differently in the developing nations than they do at home. This is the adventure of travel. We aim to surprise and delight, but we need you to very much be aware of what you’re signing up for. Do your research on hotels, time of year, cultural norms, weather. Book with full knowledge of the experience you will have.
KNOW THE DETAILS
Please read the full itinerary, accommodation types, and specifics on the trips (remote vs. city location; shared vs. private room; trip theme and focus; etc.) and are OK prior to booking
BE AGILE
Travel plans always have ‘bumps’ from time to time, and travelers understand their will be last-minute changes to itinerary may occur, flights are delayed, and weather isn’t always great – but our team will communicate changes as they happen and we won’t let a little rain ruin our day. The itinerary is a guideline only, and the final call on itinerary changes rests with the Aweventurer team.
UNDERSTAND YOUR COMFORT
Trips usually involve a lot of walking and moving from location to location. This includes sleeping in beds that aren’t the ones you have at home, as well as weather and climate that is vastly different than what you are used to - don’t be discouraged, but do understand whether you are comfortable with the type of trip you are signing up for prior to booking
RESPECT YOUR GUIDE
Your local guide has been provided to ensure you have a wonderful and informative trip according to the itinerary. Any free time or extra curricular activities are up to travelers to organize; unless it’s an emergency, let the guide have some down time in between showing you the best the destination has to offer
BRING YOUR BEST SELF
Be a kind and considerate person that treats others with respect and dignity; transformative travel is about opening yourself up to learning something new, creating new connections, and embracing change; when in doubt, be someone that other people want to be around (or at the very least, don’t want to not be around). Your roommate cannot be changed for the duration of the trip, so be sure to build a good connection from the get-go.
BE CURIOUS
Bring an open and inclusive mindset to the people you meet and places you visit; your trip should be an opportunity to step outside your comfort zone, try new and weird things; whilst differing views is encouraged; ensure to do so with consideration and empathy; always treat others with respect and and dignity; you will be travelling with people from all different backgrounds, countries, and cultures – use it as a chance to learn and grow.
RESPECT OTHERS PRIVACY
In a social media dominant world, be respectful of others digital privacy by not taking photos, sharing personal information, or anything deemed sensitive without first receiving their consent; remember that your trip is meant to relaxing and a source of enjoyment – not stress and anxiety.
ACT SAFELY
Staying safe and using common sense should be top of mind at all times; although you will be travelling to known locations with an experienced guide, it is still important to remember to mind your surroundings at all times.
DON’T BE INAPPROPRIATE
No hate, bullying, sexist, racist, trolling, passive aggressive, gossiping, threatening or perceivably inappropriate speech or actions will be tolerated (either on trip or via any communication mediums); if you think it’s something that will offend someone, you wouldn’t want directed to you, or would get you fired from a workplace or team – then keep it to yourself. Anyone found to be promoting negative speech will face removal from Aweventurer communication mediums and possible removal from the trip. Be mindful of your effect on the group dynamic. Gossip about other travellers will not be tolerated.
RESPECT YOUR HOST AND OUR TEAM
Everyone deserves a safe space. Gossiping, threatening or bullying our staff or Host will not be tolerated.
FOCUS ON TRAVEL
We encourage organic conversation on work and business amongst travelers, but ask all travelers refrain from any advertising another business, sharing spam, or active self promotion. If you think it will be additive to the trip or experience, please let us know first.
ENJOY YOURSELF
Each trip is meant to leave travelers transformed – how best to do this than to ensure you have the best time you can, by making positive and last memories for yourself and leaving those around you better than you found them;
Failure to adhere to the above requirements may result in removal from Aweventurer platforms, as well as current and future trips. Aweventurer reserves the right to take appropriate steps to prevent and stop any behaviours that are not inline with the above guidelines. By booking a trip, you are in agreement with the guidelines listed above (also referred to within our T&C’s). We ask all travelers to report any behavior that violates our guidelines to operations@aweventurer.com
host guidelines
Hosts must treat travellers and aweventurer staff with respect at all times.
Hosts must not engage in physical abuse
Hosts must not engage in emotional abuse such as bullying, isolating guests, or gossiping
Host must participate in all listed itinerary activities, unless they have received written approval from management to not attend because of illness or another consideration